Waukesha/Brookfield – Milwaukee – Delafield/Hartland – Germantown – Mequon – Racine – Kenosha – West Bend

Q. What can I expect at my first session?

A.  Your first session is primarily a time of assessment in order to help you identify your concerns and begin formulating a plan to address those concerns.

Q. What is the difference between a Psychologist and a Psychiatrist?

A.  A Psychiatrist has a medical degree and primarily evaluates the need for medication. If medication is recommended, the Psychiatrist will prescribe the medication and follow-up with the client to monitor the client’s response. A Psychologist typically has either a Ph.D. or Psy.D. degree and conducts evaluations, assessments, and various forms of treatment.

Q. How will I know if my insurance will cover services at New Life Resources, Inc.?

A.  New Life Resources will call your insurance company to verify benefits. We ask that you do the same. Please know your plan including your deductible, copay, and coinsurance.

Q. How do I get started?

A.  Contact us at 262-782-1474 between the hours of 8:30 a.m. and 4:30 p.m. Mondays through Fridays.  Identify that you are interested in receiving services for yourself, spouse, or other family members. You will be asked to provide some basic information. If you have insurance, you will be asked for information available on your insurance card. If you do not have insurance, state that you will be a cash pay client.

Q. How do I choose a therapist/counselor at New Life Resources, Inc.?

A.  In most cases, an intake therapist will call and request additional information regarding your concerns. This information, along with your insurance or other financial information, will then be considered by the intake therapist for assignment to one of our clinical staff.